Gallup poll shows workplace AI use surging, with daily use now common in some white-collar jobs

American workers are incorporating artificial intelligence into their jobs at a rapidly accelerating pace, according to a new Gallup Workforce survey that points to a widening divide between roles where AI is becoming routine and occupations that could be more vulnerable to disruption. The Associated Press reported that 12% of employed U.S. adults now say they use AI daily at work, while roughly one-quarter use it at least a few times a week—numbers that represent a large increase from early measurements in 2023.

Gallup’s survey, conducted in late 2025 with more than 22,000 workers, found AI adoption is most visible in industries such as technology and finance. In those fields, workers are more likely to use AI for tasks like summarizing information, drafting emails, synthesizing data and improving communication—activities where generative tools can provide immediate time savings.

The poll also suggests that exposure to AI is not evenly distributed. Professionals in highly educated, computer-based roles often have skills that make them better positioned to integrate new tools, learn updated workflows and shift responsibilities as automation expands. Meanwhile, workers in some service sectors—including retail, manufacturing and parts of healthcare—reported lower usage and a continued emphasis on human interaction.

One of the most striking findings cited by the AP is the size of a potentially at-risk group: about 6.1 million workers, disproportionately older women in clerical jobs, who may have fewer transferable skills and smaller financial buffers if automation changes their work. Those roles can involve repetitive documentation, scheduling, filing and basic communication—tasks that many companies are actively testing with AI assistants.

Even with rapid growth in usage, worker anxiety appears mixed. The AP reported that only about half of workers believe AI will affect their job security over the next five years, a slight decline from 2023. That may reflect both a growing familiarity with the technology and a belief that the human component of many jobs will remain important, at least in the near term.

Economists and labor researchers remain divided on how quickly AI will translate into measurable productivity gains, and whether adoption will lead primarily to task redesign or to job cuts. Businesses, meanwhile, are investing heavily in AI systems and encouraging employees to use them, creating pressure for organizations to develop clear policies, training programs and safeguards around data handling and accuracy.

The survey results underscore that AI’s impact will likely be uneven: for some workers it will be a productivity boost, while for others it may accelerate churn and require retraining. As more employers standardize AI tools across offices, the next question is whether the surge in adoption continues—especially if early gains plateau—or whether the technology becomes as routine as spreadsheets and email, reshaping white-collar work in ways that are only now becoming visible.